A booking isn't showing up on Bookings or Events
Where to look when a booking seems to have disappeared.
- Check the filter tabs — Upcoming Events, Past Events, All Events — on both Bookings and Events. A past-dated booking won't show under Upcoming.
- If it hasn't been marked booked yet, it's still an open opportunity in the Leads pipeline, not a confirmed booking — check there first.
- Bookings shows open opportunities closest to booking; Events shows what's booked or performed. A brand-new booking may take a moment to appear in the right one depending on its stage.
Still can't find it? Support can look it up directly if you send over the client name and approximate date.
Still stuck? Reach out through Support and we'll answer directly.