A follow-up isn't showing up in Start Here
What to check when an expected task doesn't appear.
- Check the due date on the follow-up — Start Here surfaces what's overdue or due today first; something due later this week is intentionally further down (or on Tasks instead).
- Confirm the follow-up was actually saved — a follow-up set from a pipeline card ("Follow up tomorrow," "Follow up next week") should show a confirmation when it's created.
- Check Tasks directly for the full list, not just what Start Here is currently prioritizing.
If it's still missing after checking those, that's worth a note to Support — include the client name and roughly when you expected it to appear.
Still stuck? Reach out through Support and we'll answer directly.